Distinct Card Services FAQs

What are the advantages of being a Distinct Card Services Member?

As a Distinct Card Services Member you have purchasing power from the convenience of your home. The Distinct Card Services Shopping Club offers a wide variety of brand name merchandise. Our Product Development team is constantly searching for new products to offer to our members. Our 0% interest policy makes buying over time easy and affordable. We are continuously working to provide the best possible value for our members. Members regularly receive special offers on high quality items at great values. In addition, you may be invited to participate in low-cost, high value programs designed for our members.

How can I make purchases with my Distinct Card Services Shopping Account?

As a Distinct Card Services Member, you can place an order by Internet, telephone or mail. You may submit payment for the shipping and processing by credit card, check or money order. The remaining balance will be placed on your Distinct Card Services Shopping Card Account.

What is the Auto Pay Program?

The Auto Pay program was designed with the convenience of our members in mind. After placing an order and showing an outstanding balance on your account, your minimum monthly payment of 15% of your balance or $25, whichever is greater, will be automatically deducted from the account utilized at the time of purchase. This ensures that your monthly payment is always on time, preventing you from ever having to pay a late fee.

Can my order be shipped to a P.O. box?

For your protection, all standard size orders are shipped UPS. Thus, we cannot allow you to utilize a P.O. box as your shipping address. Oversized items are shipped via Freight Company. When you select an oversized item, the website will prompt you to contact our Member Services Department to place an order and receive additional information on shipment.

What is my minimum monthly payment?

Anytime you carry a balance on your card, the minimum monthly payment depends on the balance due. Your payment would be 15% of your outstanding balance or $25.00, whichever is greater.

How do I view the Distinct Card Services Shopping Club if I have forgotten my user name and password?

To maintain your privacy, we do not have access to your user name and password. You will need to re-register as a first time user, and select a new user name and password for your own personal access to your Distinct Card Services account.

How do I submit a request for additional products that I would like to see added to the Distinct Card Services Shopping Club?

You will need to register as a "First Time User" on the Distinct Card Services Shopping Club, unless you have already done so. Enter your user name and password to log into the site. You can access the "Request Products" section at the bottom of the page.

You may also contact our Member Services Department. Our Member Care agents would be happy to submit a request on your behalf. Please understand the request is not a guarantee that the item will be made available for purchase. Items on the website are selected on the basis of general desirability for our overall membership.

How often do you update your website with new products?

Our Merchandising Department frequently adds new products to our shopping club. We are constantly working to increase the variety and number of items available on the Distinct Card Services shopping site.

When does my Distinct Card Services Shopping Card expire?

Your Distinct Card Services Shopping Account will be active for 12 months from the date of issue, unless Distinct Card Services cancels the account due to delinquent payment, or the Distinct Card Services Member requests the account be closed. Prior to expiration, you may be contacted with further account options.

How long will it take to receive merchandise?

Upon receipt and verification of your order, merchandise should typically be shipped to you within 30 days, depending upon the down payment method selected and product availability. We must ask that you allow up to 30 days for delivery of the entire order. Please note: All products ordered may not arrive in the same package due to product availability and drop shipments direct from the manufacturer.

What is SSL?

SSL stands for "Secure Sockets Layer". SSL Definition; Secure Sockets Layer is a protocol designed to enable applications to transmit information back and forth securely. Applications that use the Secure Sockets Layer protocol inherently know how to give and receive encryption keys with other applications, as well as how to encrypt and decrypt data sent between the two.